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Making Strategy Reality
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Brand Alignment
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Effective Resource Management
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Strategic Project Execution
Care Quality Commission in Primary Care
At General Medical Clinics PLC Sarah was responsible for the regulatory compliance of the Company’s four private medical centres which provided GP services, health screening, occupational health and physiotherapy, plus their nurse-led NHS walk in centre.
She had responsibility for:
Private Medical Centres:
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initial drafting of all policies and procedures for registration with the National Care Standards Commission, the regulator of independent healthcare in 2003
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preparing clinical and/or management staff for the role of Registered Manager
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managing changes resulting from the Healthcare Commission replacing the National Care Standards Commission as regulator
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working with four Registered Managers to guide them through the National Minimum Standards Regulations, and prepare them and their private centre, for the initial inspection
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working with Registered Managers to develop an action plan for issues identified during inspection
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assisting Registered Managers with the completion of annual self assessments
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coaching new managers on preparing for Registered Manager assessment/interview
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managing: the drafting, approval and implementation of all policies and procedures; and the on-going review and updating of policies and procedures; policy audit; identification of requirement for new policies/obsolescence or existing policies.
NHS Walk in Centre
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development of all documentation during pre-contract phase required to accompany contract with Department of Health. Documentation was similar in essence to CQC registration requirements but far more detailed and included detailed information about clinical governance
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the centre opened prior to the appointment of a permanent Clinical Governance lead so Sarah took responsibility for the centre for the pre-opening inspection by the Healthcare Commission
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working with Clinical Governance lead to prepare the centre for various inspections by the DoH and PCT
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managing: the drafting, approval and implementation of all policies and procedures; and the on-going review and updating of policies and procedures; policy audit; identification of requirement for new policies/obsolescence or existing policies.