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Case Histories

The case histories section provides a few examples of how SFM Consulting has worked with businesses to analyse and streamline their processes or managed HR or specific projects.  Where client confidentiality is required, anonymised case histories have not be included.

How SFM Consulting has helped businesses

  • Improved Time Management Delivers Strategy

    a451 is a Search Engine Marketing company based in Chichester. Founded by David Hollands-Hurst 11 years ago a451 has clients of varying size from large multi-nationals to small local business in many business sectors including: global leaders in security and mission-critical… view case study >

  • Defining the Management and Consultancy Services a Care Home Operator can Market

    The Contemplation Group, which includes Contemplation Homes, operates nursing homes, residential learning difficulty facilities and a domiciliary care service.  As a result of running seven nursing homes to a very high standard, Contemplation Homes have developed substantial knowledge of how… view case study >

  • Networking Training and Role Play for City Law Firm

    Sutherlands Professional Services Business Development (SPSBD) works with professional services firms globally to significantly grow their top line and embed permanent competitive sales advantage.   view case study >

  • Auditing and Updating HR Services for a Small Company

    Body & Sole is a beauty salon based in Chichester run by the Proprietor, Sarah Barnett (www.bodyandsole.uk.com). Sarah started the salon in 2001 and has always recognised the value her skills and experience bring to the business and the importance of outsourcing those outside her expertise when… view case study >

  • Developing a Pay and Grading Structure for a Charity

    Tenovus (www.tenovus.com) is a cancer charity, based in Cardiff, whose aim is to prevent, treat and find a cure for cancer. Tenovus offer support, advice and treatment for cancer patients, information on cancer prevention and funding for research to improve the outcomes for people with cancer in… view case study >

  • CQC registration of single-handed specialist clinical service

    Care Quality Commission registration of a single-handed clinical service is not a straight forward process. Dr Declan McKeefry, Reader in Visual Neuroscience at the Department of Opthalmology, University of Bradford needed to provide a service for consultant opthalmologists to refer their patients… view case study >

  • Understand Financial Information and Financial Management

    Whilst employed at Specsavers Optical Group the senior managers, of which Sarah was one, were offered the opportunity to study for the Certified Diploma in Accounting and Finance - an ACCA qualification which enables managers not only to understand financial information but also link it to broader strategic… view case study >

  • Business Turnaround

    Whilst working as an Operations Manager for Specsavers Optical Group there were a few retail outlets failing to meet the key performance indicators. Sarah was responsible for producing action plans for turning around these under-performing retail outlets. view case study >

  • Care Quality Commission in Primary Care

    At General Medical Clinics PLC Sarah was responsible for the regulatory compliance of the Company’s four private medical centres which provided GP services, health screening, occupational health and physiotherapy, plus their nurse-led NHS walk in centre. view case study >

  • Researching a Benefits Programme for an Organisation with a Diverse Workforce

    This research project was undertaken by Sarah as part of attaining membership of the Chartered Institute of Personnel and Development by via the Professional Assessment of Competence. It examined whether flexible benefits were a realistic option for the diverse group of individuals employed by General… view case study >

  • Setting Up the HR Function

    When she was appointed Chief Operating Officer at General Medical Clinics PLC in June 2002 responsibility for the personnel records was passed to Sarah. At that stage the company had 5 employees and apart from a contract of employment and staff manual there were no policies or procedures in place. view case study >

  • Pricing Review

    Sarah undertook a full pricing review of the services provided at the medical centres owned by General Medical Clinics PLC because historically prices had been based on what competitors were charging rather than the cost of delivery. Consequently it wasn’t known which products were most profitable… view case study >

  • Integrating an Acquisition into an Existing Business

    Prior to the purchase Sarah was involved with the pre-purchase discussions with the staff at Finsbury Healthcare and aspects of the Due Diligence. Following the purchase she was responsible for integrating Finsbury Healthcare into the Group and evaluating detailed operations of the new purchase and the… view case study >

  • Opening a Privately Run NHS Walk in Centre

    This project was a high-profile opening of one of the Government’s flagship privately-operated, nurse-led, commuter walk in centres and was undertaken whilst Sarah Matthews of SFM Consulting was employed by General Medical Clinics PLC. view case study >

Case Histories

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